App Endpoint - Multiple Incoming Calls
Hello,I am writing a UCMA 4 app (using app endpoint) that takes calls from response groups that are not answered and does a database lookup to find the on call person for the respective RG and in turn...
View ArticleLync UCWA - Photo Image is not shown in FireFox
Hello Everyone,We are facing some issue while displaying the Lync profile photo by using UCW Api. It's working fine in ie and chrome. But in Firefox the photo is not appearing. We are using UCWA sample...
View ArticleFor my UCMA based Trusted Application deployed on a Trusted Pool with two...
I have a UCMA based application running as a Trusted App on a Trusted Application Pool (say trust.example.com). For reliability I would like to run it on two servers, trust1.example.com and...
View ArticleResponse Group SignIn/SignOut
I need to be able to allow Lync users acting as telephony agents to dynamically select which queue response groups they are signed into. We know this functionality exists because Lync Client users can...
View ArticleApplication sharing options different for UserEndpoint and ApplicationEndpoint
I am developing an application which runs as a windows service and connects to Lync using a UserEndpoint. I have also attempted to use an ApplicationEndpoint to connect instead.I noticed that the...
View ArticleDTMF send volume too low when using UCMA
Hi, We have problems calling to IVR systems, when call is etablished via 3. party concact center (CC) solution (UCMA). DTMF send level is too low and therefore most IVR systems are not...
View ArticleBacktoBack call to ucma conference initialized from lync client/lync SDK...
A bit background:We have a soultion built on UCMA conference. All parties join the conference using BackToBackCall via trusted application endpoint. The issue is:Supervisor monitoring: The client...
View ArticleHow to get notification when a lync user is placing a call
Hi,using Lync 2013 Client SDK you can subscribe conversation and get notification when user starts a A/V conversation. l wonder if it also available for UserEndpoint using UCMA ? or is there another...
View ArticleBack to Back, Conference Escalation and AV-MCU Dial out
Hi all,Here again!!I have a test application which create a back to back call from one user to another. One of the parties then adds someone else to the conversation which escalates it to a conference....
View ArticleUCMA outbound dialer
Hi Everyone,I am trying to build an outbound dialer using a standalone UCMA app. I was wondering if anybody could lend some help on this as that I can't seem to find any examples on the internet. I"m...
View ArticleChallenging error from one Lync FE - Schedule conference with error "Failed...
Hello Everyone, We are experiencing a challenging issue not seen anywhere else. When we schedule a conference, sometimes, I saw there was error "Failed Fetching Meeting Id" thrown in...
View ArticleBack to Back and Conference Escalation
Hopefully someone can help me with this. UCMA application which handles call from lync client to another lync client using B2B.One of the parties then adds someone else which starts the escalation...
View ArticleMeet Now Conference Invite - UCMA
Hi all,Back again, I'm currently looking into getting into the signalling path of Meet Now conferences.Currently I can get the initiator successfully into the UCMA application and B2B the call out to...
View ArticleHow to get InCallQuality message with Lync SDN 2.1
Hi all,We are working on the Lync SDN 2.1 for the new feature of In-call Quality Reporting but have not been able to get the <InCallQuality> message yet. Following is what we have done so far:...
View ArticleUserEndpoint appears online to users but can't be called
I have an Lync 2013-based application which:connects to a UserEndpoint (hereinafter CallCenter)redirects calls made to CallCenter according to bla bla bla business logic.At times, a user will see...
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Setting delegates and team members for a user using UCMA
I'm trying to set up delegates and team members for a user using UCMA. I have found this very useful post (that links to some answers) on how to set up call forwarding rules and how to set up...
View ArticleUCMA 3.0: UserEndPoint BeginEstablish exception:...
Hello, I'm using UCMA 3.0 to write a web service that creates a userEndpoint and attempts to register it via BeginEstablish(). Before this gets called, a CollaborationPlatform object is created and...
View Articlegetting 480 - Temporarily unavailable
Hi I am trying implement standalone sip proxy, was using this great post as a sample, but with UCMA 4.0http://blog.greenl.ee/2011/09/30/standalone-ucma-application/The sample work very good, I could do...
View ArticleRunning UCMA standalone app in Azure VM
HiI tried to run standalone UCMA proxy app on azure and that did not work, anyone has such kind of experience? I opened 5060 port in Endpoint configuration, but I suspect I need more UDP ports to...
View ArticleGrammar XML Help
Hello,I am creating a UCMA menu as a kind of self-service option for customers. I am having trouble with a GRXML file that works, but when I add a line.. it doesn't.<?xml version="1.0"...
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