Hello,
I have an UCMA 3.0 application that will distribute calls to members based on a custom availability filter, but the caller should not know who he is transferred to.
I send the call to the first member using a Back to Back call, but when this member does not answer his call within 10 seconds, the call should be transferred to the next member.
Now I wanted to selftransfer the B2B call to create a new B2B call to the second member, but the api will not allow me to do this unless the first member answers the call and the call gets established.
I tried to terminate the outgoing call of the B2B call, but then also my inbound call is terminated.
Has someone already faced this issue and have a solution to redirect the B2B call to the second member?
Kind regards
Bas