HI All..
I have a requirement that i need to integrate CTI (Computer Telephony Interface) with unified service desk. Can anyone help me how to integrate it. how to write CTI Connector adapter,DesktopManager.
Thank you...
HI All..
I have a requirement that i need to integrate CTI (Computer Telephony Interface) with unified service desk. Can anyone help me how to integrate it. how to write CTI Connector adapter,DesktopManager.
Thank you...