Hello!
I’ve been trying to create contact center application and met some difficulties with graceful shutdown of application endpoints.
I need to prevent distribution of new calls to application endpoint and to maintain existing calls. After some time I may need to return endpoint to call distribution.
Draining mode is working good, but if I need to return this endpoint to call distribution I have to terminate its old instance and establish the new one. I don’t want to lose existing calls, so I have to wait them all to be completed. It can take a long time.
Maybe there is a way to solve this problem?
Thanks a lot