Hi we use Lync 2013 server as our main phone system.
We just got request from management that they want to offer an option on our website where customer will fill a form and put their phone number, and when it's submitted, a call will be placed to the customer (based on the phone number on the form), and a call will be made to a sales person, then put the two on the same call.
Is it something that could be done using UCMA? or is it a lync function?
Is there a sample code that shows how to initiate a phone call using UCMA? I guess I should say initiate a conference call since the UCMA will be calling the customer and the sales person and putting them both in same conference.
Thank you. Any help pointing me to the right direction will be appreciated.
-Mehdi